Contact information
Last updated: July 28, 2026
This page provides official contact routes for Jwear Studio and explains what information to include for faster, safer support.
Business contact
Jwearstudio LLC
30 N Gould St, Suite #68858
Sheridan, WY 82801
United States
Phone: +1 430-267-7684
Website: jwearstudio.com
Customer care: support@jwearstudio.com
Backup contact: support@jwearstudio.com
Order enquiries
Include the order number, full name, email used at checkout, and a concise description. For address changes or cancellation, contact us immediately. Cancellation is available until fulfillment under the current rule, but changes cannot be guaranteed once preparation begins.
Fit and product enquiries
Include the product name, relevant measurements, usual size, and preferred support level. Review the Size Guide before sending measurements. Do not send unnecessary medical information.
Delivery enquiries
Include the order and tracking numbers, the latest carrier scan, delivery address confirmation, and any checks completed with the carrier, reception, household members, or neighbors.
Returns and damaged items
Contact us before returning a product. Include the order number, item, reason, and photos when the product is damaged, incorrect, incomplete, or affected by a delivery issue. Keep the item and packaging until we reply.
Privacy requests
Use the subject “Privacy Request” and include your country or region and the right you want to exercise. We may verify identity before acting. Never email passwords or complete payment-card details.
Business, media, and partnership enquiries
Use a clear subject line and include the organization, proposal summary, market, relevant links, and requested next step. Unsolicited communication does not create an obligation to respond or enter an agreement.
Security
Jwear Studio will not ask you to email account passwords, authentication codes, or complete card details. Be cautious of messages using look-alike domains or demanding urgent off-platform payment.
Return address notice
The business contact address is not automatically the approved return destination. Wait for return instructions before shipping an item; unauthorized returns may be delayed or refused.
